jw7 Privacy Policy

1. Who We Are

This Privacy Policy is issued by jw7 ("jw7", "the Platform", "we", "us", "our"), the operator of the online casino and sports betting website accessible at jw7.lat. jw7 acts as the data controller in respect of the personal data collected from players and visitors who register an account, make a deposit, place a bet, contact customer support, or otherwise interact with the jw7 platform.

By registering a jw7 account or using any jw7 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the jw7 Terms and Conditions, which govern your overall use of the platform.

2. Information We Collect

jw7 collects personal data that you provide directly and data generated automatically through your use of the platform. The categories of personal data we collect are as follows:

jw7 does not intentionally collect sensitive personal data (such as religious beliefs, health data, or political opinions) and requests that you do not submit such information through any jw7 channel.

3. How We Use Your Information

jw7 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and administer your jw7 account, including processing your jw7 login credentials and enforcing our one-account-per-player policy;
• Transaction Processing: To process deposits via JazzCash, Easypaisa, and other supported payment methods, and to process withdrawal requests back to your verified payment method in PKR;
• Identity Verification (KYC): To verify your identity and age (18+) in compliance with applicable anti-money laundering and responsible gaming obligations;
• Platform Operation: To deliver casino games, sports betting markets (including PSL cricket betting, UFC, and football), the Super Wheel promotion, and all other jw7 services;
• Customer Support: To respond to your enquiries, resolve disputes, and process complaints;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, multiple account registrations, bonus abuse, and other prohibited activities;
• Responsible Gaming: To enforce your deposit limits, self-exclusion settings, and session reminders, and to identify patterns of play that may indicate problem gambling;
• Legal Compliance: To comply with applicable laws, regulatory requirements, and orders from competent authorities;
• Platform Improvement: To analyse usage patterns and improve the jw7 mobile experience, game library curation, and customer support quality.

4. Legal Basis for Processing

jw7 processes your personal data on the following legal bases:

5. Sharing Your Information

jw7 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

• Payment Processors: JazzCash, Easypaisa, Visa/Mastercard, USDT/TRC20 processors, and other payment service providers solely to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your age and identity in accordance with our obligations;
• Game Software Providers: Licensed game studios (such as Pragmatic Play, NetEnt, Microgaming) may receive anonymised session data necessary to deliver their games through the jw7 platform;
• Legal & Regulatory Authorities: Law enforcement agencies, regulatory bodies, and courts where jw7 is required by law to disclose information or where disclosure is necessary to protect jw7's legal rights;
• Professional Advisers: Legal, accounting, or audit firms engaged by jw7, subject to confidentiality obligations.

All third parties with whom jw7 shares personal data are required to process that data only for the specified purpose and in accordance with applicable data protection standards.

6. Cookies & Tracking Technologies

jw7 uses cookies and similar tracking technologies on the jw7.lat website to support platform functionality and analyse usage patterns. The types of cookies we use include:

• Essential Cookies: Required for the jw7 platform to function correctly, including maintaining your login session after you sign in via the jw7 login page. These cannot be disabled without impairing your ability to use the platform;
• Analytical Cookies: Used to understand how players navigate the jw7 platform, which game categories are most visited, and where technical issues arise. Data collected is aggregated and anonymised where possible;
• Functional Cookies: Used to remember your language preference, your last game session, and other personalisation settings to improve your experience on subsequent visits.

You can control non-essential cookies through your browser settings. Disabling cookies may affect your ability to use certain jw7 features, including maintaining a persistent login session.

7. Data Retention

jw7 retains your personal data for as long as your account is active and for such additional periods as are required by applicable legal and regulatory obligations. Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gaming history records are retained for three (3) years following your last game session, unless a longer period is required for dispute resolution;
• Support communications are retained for two (2) years from the date of the communication;
• Responsible gaming data, including self-exclusion records, is retained for the duration of the self-exclusion period and for five (5) years thereafter to prevent re-registration in breach of an active exclusion.

8. Data Security

jw7 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and jw7 servers;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Access controls limiting personal data access to jw7 staff and systems with a legitimate operational need;
• Regular security assessments and penetration testing of the jw7 platform;
• Automatic session expiry on the jw7 login session after a period of inactivity.

9. Your Rights

Subject to applicable data protection laws, you have the following rights in respect of your personal data held by jw7:

• Right of Access: You may request a copy of the personal data jw7 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data where jw7 no longer has a legitimate purpose or legal obligation requiring its retention;
• Right to Restrict Processing: You may request that jw7 restrict processing of your personal data in certain circumstances;
• Right to Object: You may object to processing of your personal data carried out on the basis of jw7's legitimate interests;
• Right to Withdraw Consent: Where processing is based on your consent (e.g. marketing), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact jw7 support at the email address provided in Section 12 of this Policy. jw7 will respond to all verified data subject requests within 30 calendar days. We may request proof of identity before processing your request.

10. Children's Privacy

jw7 services are strictly intended for adults aged 18 and over. jw7 does not knowingly collect personal data from individuals under the age of 18. If jw7 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed without prior notice.

If you are a parent or guardian and believe that a minor has registered a jw7 account, please contact support immediately using the details in Section 12. Please include the mobile number or email address used during registration so that jw7 can investigate and take appropriate action promptly.

11. Changes to This Policy

jw7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform services. Material changes will be communicated to registered account holders via the email address or mobile number on file at least seven (7) days before the changes take effect, where practicable.

The current version of this Privacy Policy is always accessible at jw7.lat/privacy-policy. The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the jw7 platform following the effective date of any revision constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a suspected data security incident, please contact jw7 using the following details: